CC CrossWord

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Across
  1. 7. The number of days the customer has to cancel their agreement to avoid an ETF
  2. 9. The customer would like to transfer their services from one location to another
  3. 10. A new customer would like services to start within 1-2 days
  4. 11. The customer would like to pay an average amount of usage every month
  5. 12. A customer was switched inadvertently or enrolled the wrong address
Down
  1. 1. An option where the customer can submit a one-time
  2. 2. The customer needs 1-2 weeks to pay their bill
  3. 3. Assistance from an agency that assists customers with paying their electric bill.
  4. 4. An option where the customer can submit a one-time
  5. 5. Customer who permanently resides in a residence has been diagnosed by a physician as being dependent upon an electric-powered
  6. 6. A fee we apply when the customer's payment comes back as returned
  7. 8. A payment plan that allows the customer to pay their bill in 2-5 installments