5/3 crossword

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Across
  1. 3. peer to peer money transfer
  2. 7. Best supervisor EVER
  3. 9. transaction type, before posting
  4. 10. provide extra defense against fraud
  5. 12. what to add for joint signer maintenance
  6. 15. transaction did not go through
  7. 16. substitute for cash or a check ans most often provides an unsecured line of funds
  8. 17. provides extra security to a customers profile
  9. 19. safety net customers can use to make it to their next paycheck
  10. 21. Processing times (abbrv)
  11. 22. automated cash dispensary
  12. 23. caller not related to the account
  13. 24. an unauthorized third party has the CX's card information
  14. 25. process for correcting fraudulent transactions
Down
  1. 1. online service that pays external accts/services
  2. 2. DDA meaning
  3. 4. soft phone we use
  4. 5. Page that shows updates to KB articles
  5. 6. block type that appears when a customer enters their PIN incorrectly 4 times on a card
  6. 8. mobile number or email cx uses to sign up for zelle
  7. 11. order for a customer when their card is reported as damaged
  8. 13. spending more money than whats available
  9. 14. card fraud department
  10. 18. connecting SSN access
  11. 20. trips adjustment