Across
- 3. peer to peer money transfer
- 7. Best supervisor EVER
- 9. transaction type, before posting
- 10. provide extra defense against fraud
- 12. what to add for joint signer maintenance
- 15. transaction did not go through
- 16. substitute for cash or a check ans most often provides an unsecured line of funds
- 17. provides extra security to a customers profile
- 19. safety net customers can use to make it to their next paycheck
- 21. Processing times (abbrv)
- 22. automated cash dispensary
- 23. caller not related to the account
- 24. an unauthorized third party has the CX's card information
- 25. process for correcting fraudulent transactions
Down
- 1. online service that pays external accts/services
- 2. DDA meaning
- 4. soft phone we use
- 5. Page that shows updates to KB articles
- 6. block type that appears when a customer enters their PIN incorrectly 4 times on a card
- 8. mobile number or email cx uses to sign up for zelle
- 11. order for a customer when their card is reported as damaged
- 13. spending more money than whats available
- 14. card fraud department
- 18. connecting SSN access
- 20. trips adjustment
