LESSON 2

2. Is composed of the element within the organization,including current employees,management,and especilly corporate culture,wgich defines employee behavior.
4. This process begins at recruitment stage and continues throughout an empleyee employment via on going training and promotians.
5. An organizations mission statement describe what the organization stands for and why it exists.
7. Refers to specific machines or machines in general that business uses to produce product or in making business operation.
9. The formal structure of an organization is the hierarchial arrangement of tasks and people.
10. How the rapid pace of change in production processes and product innovation affect a business.
11. How the economy affects a business in term of taxation,government spending,general demand ,interest rates,exchange rates and global economic factors.
13. Is a process of gathering,analyzing and dispening information for critical or strategic purposes.
14. The item offered for sale.
16. The way in which legislation in society affects the business.E.g. changes in employment laws on working hours.
17. An important force in the micro environment of a company is the suppliers.
19. How consumers,households and communities behave and their beliefs.
20. As an organizations require invesment to grow,they may decide to raise money by floating on the stock market.

1. Growing awareness of the potential impacts of climate change is affecting how companies operate and the products they offere.
3. Refers to the environment that has an indirect influence on the business.
6. Is an organization's personality,Just as each person has a distinct personality,so does each organization.
8. The major task of a business is to create and sustain customers.
12. Positive meedia attention can "make"an organization and negative media attention can "break"an organization.
15. Competiton is a basic feature of an open market economy.
18. How consumers,households and communities behave and their beliefs.