Crossword

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Across
  1. 1. The reason why a consumer decides to buy a product.
  2. 3. The benefit or usefulness a customer gets from a product.
  3. 4. The study of customer needs and market trends.
  4. 5. The public image or reputation of a brand.
  5. 8. The path a product takes from producer to consumer.
  6. 9. The stages a product goes through from launch to decline.
  7. 15. The four key elements of marketing: Product, Price, Place, Promotion.
  8. 16. A temporary offer to encourage customers to buy.
  9. 17. The visual appearance or package of a product.
  10. 18. A catchy phrase used in advertising.
  11. 19. The strategy of placing a product in the market
Down
  1. 1. The process of identifying and satisfying customer needs
  2. 2. A specific group of customers targeted by a marketing campaign.
  3. 6. he amount of money charged for a product or service.
  4. 7. Paid communication used to promote a product or service
  5. 9. A long-term relationship between a company and a customer.
  6. 10. A short-term activity to boost sales.
  7. 11. Selling products or services through the internet.
  8. 12. The study of competitors and their strategies.
  9. 13. The percentage of total sales in a market held by a company.
  10. 14. A unique name or symbol identifying a product.