Across
- 5. Who answers hard-hitting questions?
- 6. Where to look for credit card procedures?
- 7. What to complete if customer wants to change card type?
- 9. Where customers can reprint a statement?
- 10. Best way to reach out to Credit Card Admin?
Down
- 1. The feeling that replaces “wait… am I doing this right?”
- 2. Customer first stop for questions?
- 3. Something a team member builds by helping a customer?
- 4. Where to look for Service Base2000 help?
- 8. What to do when NEBWeb doesn’t give the full answer?
- 11. What are we?