Across
- 4. Resource for navigating Service Base2000
- 6. Where to look for credit card procedures
- 7. Where customers reprint a statement (don't forget the slash)
- 8. What are we?
- 10. Something a team member builds by helping a customer
Down
- 1. Who you call when NEBWeb and BaseBuddy say “not sure”
- 2. Your nickname if you have access to Base2000?
- 3. A feeling that replaces “wait… am I doing this right?”(answer is on this page)
- 5. What to complete if customer wants to change card type
- 7. Best way to reach out to Credit Card Admin
- 9. What to do when NEBWeb doesn’t give the full answer