Across
- 5. = Having the desire to learn and ask questions
- 7. = Treating customers politely and helping solve problems
- 9. = Understanding nonverbal cues like posture or expression
- 11. = Finding and applying solutions to challenges
- 12. = Speaking clearly and confidently in front of a group
- 13. = Making practical decisions based on everyday knowledge
Down
- 1. = Sharing ideas clearly through speaking or writing
- 2. = Recognizing your strengths without being arrogant
- 3. = Acting responsibly and respectfully in a workplace
- 4. = Organizing tasks so work is finished on schedule
- 6. = Listening to feedback without acting entitled
- 7. = Seeing how skills learned in one place apply to another
- 8. = Everyday abilities like writing checks or mailing letters
- 10. = Thinking carefully, analyzing information, and making informed decisions