National Crossword Solvers Day

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Across
  1. 8. cellphone
  2. 10. houses our learning resources
  3. 12. official portal for employees of Charter
  4. 13. assisting with residential and mobile customers
  5. 14. Being a good listener
  6. 15. trade name of charter
  7. 17. home phone
  8. 18. Microsoft email service
  9. 19. one of the many ways we support career and professional growth at Charter
  10. 21. To integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base
Down
  1. 1. Be an expert in your field Work with integrity and promote teamwork. Earn the respect of your co-workers and the trust of our customers. Pursue growth and learning.
  2. 2. lead to discussions or even more questions
  3. 3. label FCC requirement
  4. 4. ticket system used to make and escalate request
  5. 5. the information highway
  6. 6. assisting residential customers
  7. 7. two factor authentication system
  8. 9. assisting customers with
  9. 11. Acknowledge,Respond,Moveforward
  10. 14. television programming to subscribers via coaxial cables or other similar technologies
  11. 15. tool used to communicate with customers
  12. 16. use to troubleshoot internet, video and voice
  13. 20. Knowledge Management System
  14. 22. used to view a customer's channel lineup