Promoting and selling

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Across
  1. 4. marketing selling products directly to the consumer through email or text without intermediaries
  2. 7. markets the group of customers to which a business intends to sell its product
  3. 10. the interaction between buyer and a person hired to sell products
  4. 11. who they are - age, gender, income level, education, family size
  5. 13. paid public notices used to attract attention to a product or service
  6. 14. providing financial support to an event or team in exchange for brand exposure
  7. 17. a visual symbol or design adopted by an organisation to identify its products
  8. 19. consumerism buying products that aren't harmful to the environment, animals and society
  9. 20. a short catchy phrase used in advertising to help consumers remember a brand
Down
  1. 1. a recommendation made by a celebrity or influencer to promote a product
  2. 2. of mouth organic recommendations passed from one consumer to another about a product
  3. 3. the buying and selling of goods and services over the internet
  4. 5. persuasive communication with customers aiming to increase sales and create brand loyalty
  5. 6. relations managing the public image and relationship of a business with its audience
  6. 8. the marketing of goods or services over the telephone directly to consumers
  7. 9. research the gathering and analysing of data about consumer preferences and trends
  8. 12. promotion short term incentives like coupons or discounts to encourage quick purchases
  9. 15. placement featuring branded items subtly within movies television shows or media
  10. 16. marketing surprising low cost ads in public spaces
  11. 18. image perception and impression of a company, service or product