Across
- 1. clarified rules reduce confusion, improve collaboration, and lower conflict in the workplace
- 10. employers must establish a detailed job description that clearly describes essential duties
- 12. employers must supply adequate training, tools, materials, and access to necessary resources
Down
- 2. a measure of how effectively employee time and effort are used
- 3. expectations should be communicated clearly, specifically, and consistently
- 4. the percentage of employees who leave the company during a certain period
- 5. setting expectations ensure equal standards for everyone, promoting a sense of fairness in the workplace
- 6. a measure of how happy customers are with products or services
- 7. clear expectations help employees focus on the right tasks, leading to faster and more effective results
- 8. measures the efficiency of converting inputs into outputs
- 9. define standards guide employees in developing skills and advancing their careers
- 11. when roles and responsibilities are clear, stress decreases and employees are less likely to leave
