Across
- 3. measured as a percentage, goal is 67%, percentage of non loyalty members we convert to members
- 5. we might offer this product as an add on to a guest purchasing foundation
- 8. Guests should be offered one when shopping and we should have them in hand when guest servicing
- 9. Guest ______ Leader
- 10. Focus KPI indicating how many skus we are averaging per transaction (acronym)
- 11. During this event we should greet all guests entering with “welcome to 21 ____ of Beauty”
Down
- 1. Engage, educate and excite all guests with this activity.
- 2. the amount of points you earn per dollar when using your UBCC
- 3. ______ the new, event that happens one or two Sundays a month spotlighting a particular brand and new product, March 8 is Live Tinted
- 4. when checking out our BOPIS guests we should ______ add ons to their products
- 6. Used on floor to quickly ring up a guest, can also be used for credit and loyalty sign ups
- 7. App used to watch DME’s and your weekly Beauty Brief, can be accessed on your personal device, the MIA, Sheldon or iPad
- 8. _______ Brief highlights key people, process and performance priorities for the week in a 60 second video