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Across
  1. 4. A software platform for marketing, sales, and CRM management
  2. 6. Relating to characteristics of a population
  3. 7. All the people employed in an organization
  4. 10. The process of examining information in detail
  5. 12. A method for collecting opinions or feedback
  6. 16. The rate at which employees leave and are replaced
  7. 17. A person’s natural ability or skill
  8. 18. Business The commercial side of farming and agriculture
  9. 19. Microsoft tool used for data organization and analysis
  10. 23. The standard of excellence of a product or service
  11. 24. The act or process of becoming different
  12. 26. The ability to learn, reason, and apply knowledge
  13. 27. Representing data or ideas using charts or graphics
  14. 29. The process of finding and hiring suitable candidates
Down
  1. 1. Providing goods or services when needed
  2. 2. Valuable understandings gained from data or experience
  3. 3. Estimating future outcomes based on current data
  4. 5. A measure of profitability from an investment
  5. 8. Setting goals and determining the steps to achieve them
  6. 9. General directions in which something is developing
  7. 11. Global software used for enterprise resource planning
  8. 13. Monitoring progress or performance over time
  9. 14. To make effective use of resources
  10. 15. The smooth, continuous movement of processes or materials
  11. 18. The degree to which information is correct and precise
  12. 20. A choice made after considering different options
  13. 21. A detailed list of items in stock or on hand
  14. 22. Activities aimed at promoting and selling products or services
  15. 25. Customizing content or services for individual users
  16. 28. Preparing for future leadership transitions