Across
- 3. Instructor Led Training (VILT)
- 5. relationship management (CRM)
- 7. networks, social selling software
- 8. tracking software, mobile technology
Down
- 1. users access to storage, files, software, and servers through their internet-connected devices cloud-based technology
- 2. conferencing, virtual learning
- 4. sales force automation (SFA)
- 6. intelligence tools, sales productivity apps