Across
- 4. a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.
- 7. any tool, software, or process that streamlines a sales rep's workflow and gives them more time to communicate with prospects.
- 8. a type of virtual, online meeting where two or more people talk through a video and audio call in real-time.
- 9. the process of tracking sent emails and using that data to inform business decisions.
- 10. a network of social interactions and personal relationships.
- 12. the ability to store and access data and programs over the internet instead of on a hard drive.
- 14. environment in educational technology is a web-based platform for the digital aspects of courses of study, usually within educational institutions.
Down
- 1. a sales strategy wherein salespeople use social media networks to interact with business prospects.
- 2. training that's delivered in a virtual environment rather than in a traditional classroom setting
- 3. technology used for cellular communication
- 5. monitor millions of data points to identify sales triggers,
- 6. an online seminar that turns a presentation into a real-time conversation from anywhere in the world.
- 11. any piece of software for sales teams that helps boost their efficiency and close more deals.
- 13. a regularly updated website or web page, typically one run by an individual or small group