Across
- 1. outputs/inputs
- 3. Promotion for a business
- 4. organization encourages
- 7. Focuses on customers needs and wants
- 8. People who work cooperatively together
- 9. Loyalty to a particular business
- 11. polite behavior
- 12. opportunities that a business has to connect with customers
Down
- 2. Activties and benefits provided by a business
- 5. activities where a business engages
- 6. Adapting to the environment
- 10. Customer's preference for a business