3.7 - 3.10 Key terms Crossword

3. Comparing performance against best‑in‑class organisations.
6. Analysing stakeholder interest and power to guide decisions.
7. Systems and processes for directing and controlling a business.
9. A philosophy of continuous improvement.
11. Creating plans for unexpected crises or disruptions.
12. The long‑term path a business chooses to pursue.
13. An eight‑step framework for leading organisational change.
15. The norms and attitudes influencing employee behaviour.
18. Radical shifts that significantly alter markets or industries.
19. Growth by entering new markets with new products.
20. The time taken for an investment to recoup its initial cost.
24. Preparing for potential future events and uncertainties.
26. The overall internal and external factors determining where a business stands in its market.
30. Cost advantages gained from increasing output.
31. A tool assessing political, economic, social, technological, legal and environmental influences.
32. When two businesses agree to join together.
33. When one business acquires control of another.
35. A framework analysing strengths, weaknesses, opportunities and threats.
37. Expansion through mergers or acquisitions.
38. Shared values and behaviours shaping how a business operates.
39. The process of planning and implementing organisational transformation.

1. The spare time available for a project activity without delaying completion.
2. A technique assessing how outcomes change when assumptions vary.
4. Growth by increasing sales of existing products in existing markets.
5. When a business’s strategy fails to keep pace with external changes.
8. Rising unit costs due to excessive growth.
10. Methods used to assess the financial viability of a project.
14. A financial statement showing assets, liabilities and equity at a point in time.
16. Expansion from within the business using its own resources.
17. A measure of the proportion of capital raised through debt.
21. The sequence of activities that determines minimum project duration.
22. Reducing scale or scope to cut costs and improve efficiency.
23. The ways a business pursues its chosen strategy.
25. The value of future cash flows discounted to today’s value.
27. Small, gradual adjustments within a business.
28. A unique capability that gives a business competitive advantage.
29. A model outlining four growth strategies based on products and markets.
34. A business’s commitment to ethical and socially responsible behaviour.
36. A three‑stage change model: unfreeze, change, refreeze.