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Across
  1. 2. if you are aware that a situation exists, you realize or know that it exists
  2. 6. to help a plan, idea, feeling etc to develop
  3. 8. to look angrily at someone for a long time
  4. 12. the legal right to be the only producer or seller of a book, play, film, or record for a specific length of time
  5. 13. a decrease in the quality, quantity, or importance of something
  6. 15. to change, or to make someone or something change
  7. 16. a very clear sign that a particular situation or feeling exists
  8. 18. not paying enough attention to what you are doing, so that you make mistakes, damage things etc
  9. 19. care that someone in a position of responsibility takes with their work
  10. 20. when something or someone is liked or supported by a lot of people
Down
  1. 1. a company or person that provides a service
  2. 3. a change, discovery, or invention that brings progress
  3. 4. to move information or programs from a computer network to a small computer
  4. 5. acceptable or allowed by law
  5. 7. a small flat plastic case containing magnetic tape, that can be used for playing or recording sound
  6. 9. members of a royal family
  7. 10. to remove information from a computer memory or recorded sounds from a tape
  8. 11. to deliberately pay no attention to something that you have been told or that you know about
  9. 14. Image of packagesomething wrapped in paper, packed in a box, and then sent by mail or delivered
  10. 17. the best or most suitable for a particular purpose or in a particular situation