5.01_EC13 Glossary Crossword

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Across
  1. 2. The state of possessing a good or service; having full control over a product’s use
  2. 4. Usefulness created by altering or changing the form or shape of a good to make it more useful to the consumer
  3. 7. Usefulness; capable of satisfying wants and needs
  4. 12. Usefulness created by making sure that goods or services are available at the place where they are needed or wanted by consumers
  5. 14. Something required or essential that is lacking
  6. 16. An individual who envisions a new product (or feature) and carefully specifies his/her vision for a manufacturer to implement
  7. 17. Usefulness created when products are made available at the time needed to complete specific business activities
  8. 18. Tangible objects that can be manufactured or produced for resale
  9. 20. A type of producer that changes the shapes or forms of materials so that they will be useful to consumers
  10. 21. The process or activity of producing goods and services
  11. 22. The systematic gathering, recording, and analyzing of data about a specific issue, situation, or concern
  12. 23. A business that buys consumer goods or services and sells them to the ultimate consumer
  13. 24. A desire for something that may or may not be required
Down
  1. 1. The people who make or provide goods and services
  2. 3. A type of sale in which merchandise is removed from the sales floor and held by the business until the customer pays the outstanding balance
  3. 5. Usefulness created by altering or changing the characteristics of a service (or task) to make it more useful to the consumer
  4. 6. The process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods, and services to create exchanges that satisfy individual and organizational objectives
  5. 8. Knowledge, facts, or data
  6. 9. Usefulness created when ownership of a product is transferred from the seller to the user
  7. 10. An individual employed to advance and/or facilitate the exchange of a good or service
  8. 11. People who use goods and services to satisfy their wants
  9. 13. Something that is permanent and unchanging
  10. 15. A fact or characteristic of the product
  11. 19. An advantage consumers receive from using a product