Across
- 1. (n.) a sum of money that is given back to you, especially because you paid too much or because you are not satisfied with the goods or services that you have paid for
- 3. (n.) a special piece of paper that is worth a particular amount of money when it is exchanged for goods or services in a shop
- 9. (adj.) having fresh air to enter and move around a room or a building
- 10. (n.) a system in which banks or businesses encourage people to buy something by offering them a sum of money after they have bought it
- 12. (n.) a piece of spoken or written information sent in electronic form, e.g., by email or mobile phone
- 13. (n.) a part of a computer with a screen, on which you can see pictures or information
- 14. (n.) a piece of paper
- 15. (n.) a system that enables people in different parts of the world to have meetings by watching and listening to each other using video screens
- 18. (n.) a company that produces products in a large amount
- 22. (n.) a written promise from a company to repair or replace a product if it breaks within a particular period of time
- 23. (adj.) small and crowded
- 24. (n.) a formal promise that something will be done or will happen
- 28. (n.) a small piece of printed paper that gives you the right to pay less for something or to get something for free
- 29. (n.) someone who loves going to shops and buying lots of things that he/she does not need
- 30. (n. phr.) comments on different subjects which are posted on the Internet
- 32. (n.) a mobile phone that also has some of the functions of a computer, and can connect to the Internet
- 35. (n.) a product that is sold at a lower price for a short time
- 38. (n.) a computer that you can carry with you which has a touchscreen and does not have a separate keyboard
- 41. (n.) a sum of money you pay as the first part of the total payment durable
- 43. (adj.) trying too hard to get what you want in a way that is annoying
- 44. (n.) a piece of furniture with doors and shelves that is used for storing things or displaying attractive items
- 50. (adj.) perfectly clean and tidy without any dirt
- 51. (n.) a written message that is sent using a mobile phone
- 52. (n.phr.) a person or company that always supports a shop
- 55. (n.) something you have bought
- 57. (v.) to be the first person to do, discover or use something new
- 58. (n.) a statement that somebody makes, saying that something is wrong or unsatisfactory
- 59. (adj.) pleasant and comfortable, especially (of a building) because of being small and warm
- 60. (adj.) not pleasant or enjoyable
- 63. (exp.) if two people stay connected, they continue to form a good relationship with each other
- 64. (n.) someone who buys and uses goods or services
- 65. (v.) to send someone a written message using a mobile phone
- 66. (n.) the first person to do something important that other people later continue to develop or continue to do
- 68. (n.) the newest, most advanced stage in the development of something
- 69. (n.) the container or material that protects and wraps a product
- 71. (adj.) (especially of a room or building) having a lot of space
- 72. (n.) a state that an Internet user is safe and not at risks of cybercrime
- 74. (adj.) having brought in from another country
- 79. (v.) to give or return something that you have, and get something better or of similar value in return
- 81. (n.) thick paper, often with a pattern on it, used for covering the walls and ceiling of a room
- 83. (n.) a period of time when goods in a shop are sold cheaply in order to get rid of them
- 87. (n.) a product or a series of products made by a particular company
- 88. (adj.) helpful and taking care of other people
- 89. (adj.) well trained and extremely skilled
- 90. (adj.) a self-service shop or restaurant is one in which customers serve themselves instead of being served
- 91. (n. phr.) a high-definition video shows high-quality images
Down
- 2. (adj.) (of furniture and buildings) old and in poor condition
- 4. (adj.) able to use computer well
- 5. (n.) the part of a camera that makes things look larger, smaller or clearer
- 6. (n.) an amount of money that has been or must be paid
- 7. (n.) a reduction in the usual price of something if booked or bought earlier than usual
- 8. (n.) a piece of cloth that is hung to cover a window.
- 10. (n.) spoons, forks and knives which are used for eating food
- 11. (adj.) to describe something that has several uses
- 16. (adj.) a confined space is so small that you cannot move around in it freely
- 17. (adj.) easily annoyed or irritated by someone/something
- 19. (n.) a list of products that are available for customers to buy in a shop
- 20. (n.) a new idea, method or invention
- 21. (v.) to send the same message, usually not wanted, to many different Internet users through email or the Internet
- 23. (n.) a comfortable piece of furniture for two or more people to sit on
- 25. (v.) to succeed in recording, showing or describing someone or something in a film or photograph
- 26. (n.) a long narrow passage in a building
- 27. (adj.) having practical knowledge and understanding of modern technology
- 31. (n.) the time at which a customer has been told that goods will arrive at the place where they are wanted
- 33. (adj.) likely to stay in good condition or last for a long time after being used a lot
- 34. (adj.) (of a house or room) containing furniture
- 36. (adj.) working well without wasting time, money or energy
- 37. (v.) to interest and amuse someone in a way that pleases him/her
- 39. (v.) to formally make an official complaint, claim, protest, etc.
- 40. (n.) the act of buying something
- 42. (exp.) to be able to use something or make it work easily
- 45. (n.) a small plastic card issued by a bank that you use to buy goods or services and pay for them later
- 46. (n.) things that you need to have in order to live, work, or do something
- 47. (v.) to look closely at something, especially to check whether it is correct or good enough
- 48. (n.) an advertising material sent by email, usually not wanted
- 49. (exp.) if a piece of information, a video, an image, etc. goes viral, it is sent rapidly on the Internet or mobile phones
- 50. (n.) one of a number of regular payments that you make until you have paid all the money you owe
- 53. (adj.) covered with carpet
- 54. (n.) something you buy for less than its usual price
- 56. (v.) to spend a lot of money on something that you do not really need, especially as a way of making yourself feel good
- 61. (n.) activities done in order to increase the sales of a product or service
- 62. (n.) a digital camera that is designed for filming action when someone is immersing in it, usually with a compact, rugged and waterproof surface
- 67. (v.) to send a text message or electronic message to someone through an instant messaging service
- 70. (adj.) to describe something that is not made properly, or not working properly
- 73. (n.) electronic equipment, or equipment with electronic parts
- 75. (adj.) describe goods that are not available for sale in a shop
- 76. (adj.) not kind, friendly or polite
- 77. (adj.) completely new and different, especially in a way that involves great improvements
- 78. (adj.) having the necessary tools or equipment to do something
- 80. (v.) money that you have to pay in addition to the basic price of something
- 82. (n.) a card given to customers by a shop, a supermarket or other businesses to encourage them to shop there regularly, and the benefits of the card include price reductions, money back on goods, etc.
- 84. (n. phr.) a product or service that is the best available in relation to price
- 85. (n.) the upper interior surface of a room
- 86. (adj.) using new styles that are different from the styles of the past