A+ Guide to IT Technical Support - Chapter 1

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Across
  1. 2. A port used to connect dial-up phone lines to computers
  2. 3. The latest evolution of PCI which is not backward compatible with earlier PCI slots and cards.
  3. 5. A circuit board inserted into a slot on the motherboard to enhance the capability of the computer
  4. 6. Software that is permanently stored in a chip.
  5. 9. A setting within a mobile device that disables the cellular, Wi-Fi, and Bluetooth antennas so the device cannot transmit signals
  6. 10. A port that can be used by a microphone, audio in, audio out, and stereo audio out. Also called a sound port.
  7. 12. Firmware that can control much of a computer’s input/output functions, such as communication with the keyboard and the monitor.
  8. 15. A device that receives a laptop computer and provides additional secondary storage and easy connection to peripheral devices
  9. 17. A device used to test a port in a computer or other devices to make sure the port is working
  10. 18. A smaller version of the ATX form factor
Down
  1. 1. A group of wires running from the front or top of the computer case to the motherboard.
  2. 4. The common name for standards for a local wireless network as defined by IEEE 802.11
  3. 7. Round plastic or metal pegs that separate the motherboard from the case so that components on the back of the motherboard do not touch the case.
  4. 8. The largest type of personal computer case.
  5. 9. A computer that has the monitor and computer case built together and uses components that are common to both a laptop and a desktop computer
  6. 11. A short-range wireless technology used to connect two devices in a small personal network
  7. 13. A miniature circuit board installed on a motherboard to hold memory
  8. 14. A computer case for any type of computer
  9. 15. A computer that lies flat and sometimes serves double-duty as a monitor stand
  10. 16. A type of memory module used in laptop computers that uses DIMM technology.