Across
- 1. an employee
- 3. a card key
- 7. the reception desk
- 11. room service
- 12. cable channel
- 13. the concierge
Down
- 1. a wifi connection
- 2. laundry service
- 4. the receptionist
- 5. a safe
- 6. a jacuzzi
- 8. the fitness center
- 9. the elevator
- 10. air conditioning