Across
- 3. References previous statements by paraphrasing what the member has said.
- 7. Ensures things are done correctly the first time, all products are _____________ properly and all commitments are kept.
- 8. Gains ___________ for product or service by asking for the business while the member is present.
- 10. Is able to present the right products confidently and accurately.
- 14. Follow-up and Post-Sale ___________.
- 15. Owns every member _____________ from start to finish.
- 17. Is aware of how _____________ impacts member's decisions.
- 18. Takes detailed notes, asks clarifying questions, and paraphrases to show understanding.
- 19. First set of skills in MSG.
- 20. Asks impactful, open-ended discovery _________ to understand the member's personal and financial situation, accurately identifying their financial dreams.
Down
- 1. Provides __________ Solutions.
- 2. Effectively utilizes transition statements to seamlessly move from one topic to the next.
- 4. Second set of skills in MSG.
- 5. Understanding ________________.
- 6. Changes delivery base on various __________, financial acumen, and personalities.
- 9. Third set of skills in MSG.
- 11. Makes great first impression through ___________.
- 12. Effectively uses position, _____________, and value statements.
- 13. Utilizes ______.
- 16. __________ and compellingly advises members on customized solutions.
