AB Module 4 - Updating Customer Information

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Across
  1. 3. This type of address refers to the physical premises receiving the energy.
  2. 5. This type of address refers to a temporary location for correspondence with a specific end date (ex. a Summer home).
  3. 7. This process must be followed for some addresses in CSIS, for example if it contains a P.O. Box number.
  4. 9. By choosing this option, customers can receive their bills electronically and not through the mail.
Down
  1. 1. Accounts can be flagged as this in order to ensure the regulated provider is advised of any serious medical issues.
  2. 2. On rare occasions it may be necessary to correct this information, which refers to the length of time the customer is under contract with JE.
  3. 4. On rare occasions it may be necessary to correct this information, which refers to the price the customer pays for gas and/or electricity.
  4. 6. This refers to when the customer is changing his/her physical location, and is covered in a future module.
  5. 8. This type of address refers to the location to which correspondence pertaining to the account is sent.