ABSA KICKSTART 2024 - GROUP ACTIVITY 3 CROSSWORD PUZZLE

Edit Answers
12345678910111213141516
Across
  1. 2. CustomerOne ultimate ambition is to _______ products and decommission legacy systems (1 word & 7 spaces).
  2. 5. The frontend tool used in branches for opening Packages Accounts (2 words & 11 spaces).
  3. 8. Absa new purpose statement: Empowering Africa’s tomorrow, together… (5 words & 15 spaces).
  4. 9. A bank product recently launched on CustomerOne, set up in the names of more than one person and allows to save for future goals (1 word & 7 spaces).
  5. 10. A Mobile banking unit that epitomizes Absa's dedication to expand banking services and fostering financial inclusion, by venturing beyond traditional boundaries and embracing innovation (Abbreviated, 3 spaces).
  6. 13. The type of fraud where someone impersonates the customer (3 words & 15 spaces).
  7. 15. An application which provides project templates and allows to automatically create tribe and squad boards (2 words & 9 spaces).
  8. 16. An Absa value which speaks to believing in ourselves and each other (1 word & 5 spaces).
Down
  1. 1. Colleagues are encouraged to give feedback using #_ so that together, we can do more for our customers and colleagues (3 words & 11 spaces).
  2. 3. The purpose of the _ device is to reduce our customers’ dependence on the customer service desk, by enabling our customers to conduct certain Self-Service transactions on their own. (3 words & 16 spaces).
  3. 4. Warmed lead where Customer showed interest (2 words & 8 words).
  4. 6. The morning dew of a new day, the possibilities are endless. Programme _ strives to bring a fresh, revitalising touch to our operations (1 word & 6 spaces).
  5. 7. Absa ranked _ place in the top 10 best African companies to work for in the Forbes World's Best Employers list (1 word & 5 spaces).
  6. 11. What is the name of the 3rd party agent that calls customers to take up a Personal Loan product (Abbreviated, 3 spaces).
  7. 12. The term used to say that something is working or continuing in the normal way (3 spaces).
  8. 14. Embarking on a journey to implement new ways of working to ensure that we deliver our projects quicker and more efficiently (Abbreviated, 4 spaces).