Across
- 5. A client's expression of personal needs and rights, such as requesting reconsideration of a triage decision.
- 7. Macrolevel domain illustrated by lobbying lawmakers on behalf of client groups for fair access policies.
- 9. Social-justice principle linking individual or group interests to the well-being of the wider community.
- 10. Social-justice principle requiring that patients help shape decisions about intake procedures affecting their lives.
- 11. An institutional rule or routine that repeatedly restricts a group's access, even without deliberate individual prejudice.
- 12. Principle supporting different accommodations when identical treatment would preserve unequal access to counseling.
- 15. Microlevel domain illustrated by a counselor negotiating a referral for a client with that client's agreement.
- 17. Commitment to challenging oppression and changing conditions that distribute opportunity unfairly.
- 18. Stance in which affected clients share leadership in planning and carrying out change.
- 19. Stance in which a counselor directly intervenes in a system while remaining accountable to affected clients.
Down
- 1. Mesolevel domain in which residents identify priorities and a counselor contributes facilitation skills as an ally.
- 2. Intervention scope when an agency revises an intake procedure affecting a whole client group.
- 3. Intervention scope when a counselor helps one client challenge an inappropriate referral decision.
- 4. Mesolevel domain illustrated by seeking an agency-wide human-review procedure on behalf of underserved patients.
- 6. Intervention scope when advocates seek statewide safeguards for access to counseling.
- 8. Macrolevel domain in which counselors partner with affected communities to organize a statewide awareness campaign.
- 13. Microlevel domain that builds a client's ability to recognize barriers and pursue personally chosen changes.
- 14. Social-justice principle requiring that people can obtain resources and services needed for self-determination.
- 16. An alliance of patients, counselors, and community organizations pursuing a shared policy goal.
