Across
- 3. The smallest category of customers, which have less than 500 employees.
- 7. This is what a customer will receive if the IRS has determined that the customer has not met the regulations for ACA for a given reporting year. This can result from not filing or distributing forms or not meeting affordability/MEC requirements.
- 10. Similar to a 1095-C, this form is provided by the medical coverage provider and contains enrollment information for fully insured plans.
- 13. This acronym refers to a unique identifier in Salesforce. These will typically follow a format of 3 letters and 4 numbers, for example, USG1000.
- 14. This is an acronym for our system knowledge that exists within Salesforce and the Learning Center and features articles about the system.
- 15. This is a synonym for the exchange and refers to the public option to receive healthcare from the government, usually through a state-specific organization. In California, it is called Covered California.
- 16. This is the process that we use to partner with our Solutions team to resolve issues that we cannot solve.
- 17. This refers to a medium-sized company that is a UKG customer and is our most common customer type between Enterprise, Mid-Market and Strategic.
- 18. This is the acronym for the application that comes standard with Core Functionality that focuses on custom reporting, allowing customers to build their own customer reports and access their data in new formats using premade reports.
- 19. This is a way to extend medical benefits from your employer after termination from the company. This is usually at a significant cost to the former employee, especially compared to the cost when the employer contributes as outlined in ACA regulations.
- 21. This is usually the first 4 characters of an ALE name. This is given to businesses by the IRS when applying for FEIN and is required for ACA filing.
- 22. This refers to a type of UKG customer with over 1500 employees.
- 24. This acronym represents an agreement between the customer and UKG regarding how quickly a case should be contacted.
- 30. This allows customers to make a change active on a particular date moving forward, and can be done for dates in the future or past.
- 33. This is the knowledge resource for customers that contains KCS articles, Coveo search, helpful videos, and content for ACA that our customers can access themselves.
Down
- 1. This refers to an employer that employs at least 50 Full-Time employees, including full-time equivalents, for the calendar year. There is a 1:1 relationship between this entity and its FEIN. This is the filing entity of ACA.
- 2. Acronym for Full Time Employee.
- 4. This is the functionality in the system that allows customers to generate/import, and validate ACA data in the system. This is included in the standard CORE functionality.
- 5. This refers to the standard payroll and HR product that UKG offers to its customers to have employee profiles, run payroll, and the ability to hire/term/other HR-related functions. It can also refer to the team which supports these products.
- 6. This is the employee form for ACA Reporting; the benefits are equivalent to a W-2 and come from the employer.
- 8. This refers to anyone currently enrolled in a medical plan, specifically those listed in part 3 of the 1095-C.
- 9. An Aggregated Group of Applicable Large Employer Members under common control, each ALE Member will have a Unique EIN, but this entity does not have its own EIN.
- 10. This is similar to a 1095-C, but instead of coming from an employer, it is coming from the State Healthcare Exchange.
- 11. This is an acronym for the system formerly known as Benefits Prime, which is a separate system that is integrated with UKGPro to provide more robust options for benefits than standard Core functionality.
- 12. This refers to our UKG teams who help code/build the product and apply fixes to any issues we find in it or adjust the product to comply with regulations as they change.
- 16. This is our CRM (customer relation management)software that we use to house customer accounts, contacts and cases. This tool is the centerpiece of how we support our customers and is commonly referred to by a two-letter acronym.
- 20. Acronym for Part Time Employee.
- 23. This team supports our complex issues/swarms and is called Tier 2 support. We partner with this team when we have exhausted our resources in resolving issues.
- 25. This is the acronym for the tool in our system that allows customers to track employee hours and eligibility for Medical coverage.
- 26. This is the acronym for the Patient Protection and Affordable Care Act.
- 27. This is the field that is SQL(The database portion of the system) which is how UKG is able to have a unique identifier in the system for a particular employee of a company. This helps identify specific employees in the system even though employees may share a name, date of birth or other information. Necessary for imports and helpful for research.
- 28. is an Acronym for when an employee goes to their state healthcare exchange to receive coverage but receives a tax credit if the coverage offered by the employer does not meet ACA Affordability Requirements.
- 29. This is an acronym for the metric of ACA that defines if the ALE has satisfied the ACA requirement to offer an affordable medical plan to 95% of FT EE's. It will be indicated as a YES if>or=to 95% and NO if <95%. Found on the 1094-C.
- 31. This is the unique identifier for a company that the IRS provides for companies to report taxes, ACA, and various other reporting needs. This is essentially the Social Security Number but for a business.
- 32. This is a tool for us as UKG employees to know which environment customer data exists in and provides a URL for us to access this environment when necessary.