Acco Terminology

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Across
  1. 4. abbreviation of meeting, incentive, convention/congress and exhibitions
  2. 7. in the city
  3. 9. creates and sells packages and tours for end-customers or intermediaries
  4. 11. sells travel products to end-customers
Down
  1. 1. The physical infrastructure, spaces, and equipment that a hotel provides to support core guest functions. These are essential and permanent components. Examples: guest rooms, dining areas (restaurants, bars), fitness centers, conference/meeting rooms, swimming pools
  2. 2. in areas with residences, close to city border
  3. 3. The extra features or services that enhance comfort, convenience, pleasure, or luxury during a guest’s stay, tp improve the guest experience. Examples: free Wi-Fi, complimentary breakfast, in-room toiletries (shampoo, soap,...), entertainment systems, bathrobes, slippers.
  4. 5. travelling for pleasure
  5. 6. travelling for work
  6. 8. passengers or individuals, refers to the number of people included in a booking or reservation
  7. 10. in open areas with low population