Across
- 4. Passed into law in 2010, The Patient Protection and ____ Care Act, allowed states to expand Medicaid programs.
- 5. CMS implements the laws passed by Congress related to _____
- 7. The nonfulfillment of a specified requirement. A reason for opening a CAPA.
- 9. What system is used to document complaints?
- 10. What word does The Joint Commission call their regulations?
Down
- 1. Learning management system launched earlier this year for completing training activities.
- 2. "CA" in the acronym CAPA
- 3. "P" in the acronym CAPA
- 6. Any verbal, written or electronic communication that alleges deficiencies of the services or products the company provides to its customers.
- 8. Fill in the blank for one of the two variables The Joint Commission looks at when they use their SAFER Matrix: Likelihood and ____
