Across
- 2. – The sales rep provides the customer one of these
- 7. – This test diagnoses students’ strengths and weakness
- 9. – The Account Managers’ Manager (Last Name)
- 10. – This test predicts how well students will do on the state exam
- 14. – After you pass the training test, you will be _____.
- 15. – Another name of the student response device
- 16. – The name of the back-end system where customers are setup
- 17. – The Sr. Product Manager’s last name
- 18. – First name of one of the Sys Ops team members
- 19. – Tier 3 Technology point person
Down
- 1. – A large customer who purchased both Acuity & YPP
- 3. – One of the Account Manager’s last names
- 4. – Salesforce.com abbrv.
- 5. – A larger Utah customer
- 6. – One of the key functional groups
- 8. – The name of the onboarding process
- 11. – The customer must complete three ____ before implementation can start.
- 12. – One of the statewide Acuity contracts
- 13. – Self Service Rostering abbrv.
- 14. – When customers report issues, Customer Service opens a ____.
- 16. – the newest statewide Acuity contract (state name)