ADDs Orientation

2. ADDs allows us to bill this charge to our customers.
5. This is the handheld unit used by Superior Propane Technicians.
9. This department uses ADDs to create purchase order numbers for parts.
11. Supply and Transportation use purchase order numbers in ADDs to have this delivered to our branches.
12. Service Coordinators will have logs sent to them to book these for customers.
13. Shared Services Administration use this to create ________.
15. Work orders are processed in ADDs by this Administration team.
16. This department sets up the delivery fees charged to customers in ADDs.

1. Customer Experience Reps can set up this type of pricing in ADDs.
3. The fixed assets team uses ADDs to track _________.
4. Smart Connect works in conjunction with this to allow customers to view their account details online.
6. Collections use this screen frequently in ADDs.
7. ADDs is an acronym for Advanced _______ Data Systems
8. One method used to locate a customer.
10. One purpose of logs is to track customer _____________.
14. Dispatch monitor allows Delivery Coordinators to send these to Drivers electronically.