Admin Apps - Data Services

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Across
  1. 2. Type of authentication used by most of our major applications
  2. 3. Advance System used by Advancement for constituent management
  3. 5. Online portal for faculty, staff, and students to manage personal, academic, and banking information (connected directly to Colleague)
  4. 6. What users submit to the HelpDesk when they encounter a problem
  5. 9. Intermediate data storage that sits between Colleague and Web Apps
  6. 11. Colleague screen used by the HelpDesk to troubleshoot Self-Service access
  7. 13. The number of Colleague environments that exist
  8. 14. Reporting tool linked directly to Colleague
  9. 15. Company that owns Self-Service, Colleague, CRM Advance, etc.
  10. 17. Jason has a collection of these in his office
Down
  1. 1. Print spooling service used by Colleague
  2. 3. Central system and data location for many departments across campus
  3. 4. Ellucian cloud integration tool
  4. 7. The lifeblood of half the Colleague team
  5. 8. Housing management system used by ResLife and integrates with Colleague
  6. 10. Financial reporting system used by the Business Office and integrates with Colleague
  7. 12. Multivalue field database used by Colleague
  8. 16. Type of server that Colleague runs on