Across
- 2. After the deductible has been met, the policyholder may need to pay a certain percentage of the bill and the insurance company pays the rest
- 4. The process of cleaning equipment and instruments with detergent and water to remove debris and reduce the number of microorganisms
- 8. initials of person who composed a letter
- 11. The surgical removal of dead, damaged, or infected tissue to improve the function of healthy tissue
- 12. Collecting important information from the health record
Down
- 1. process that requires the provider to submit documentation to the payer to show the service or treatment is medically needed and the payer determines if the service or treatment is medically necessary and covered under the insurance plan
- 3. A secure online website that gives patients 24-hour access to personal health information using a username and password
- 5. The environment where something is created or takes shape; a base on which to build
- 6. The likely outcome of a disease, including chance of recovery
- 7. document sent by the insurance company to the provider and the patient explaining the allowed charge amount, the amount reimbursed for services, and the patient’s financial responsibilities
- 9. The ability to understand another’s perspective, experiences, or motivations
- 10. The person legally responsible for the entire bill