Across
- 4. A patient who has seen the physician within the past 3 years
- 5. The physical components of a computer system
- 6. An approach to medical records documentation that documents information in a specific order
- 11. A file used on a consistent basis
- 12. Pertaining to data that is obtained from conversation with a person or patient
- 13. A system of scheduling in which all the patients being seen in an hour are booked at the top of the hour and seen in the order of their arrival
- 14. Contains the standard medical and clinical data gathered in one provider’s office
- 20. A subjective, or internal, condition felt by a patient that generally cannot be seen or felt by the doctor or measured by instruments.
- 21. An objective or external factor that can be seen or felt by the physician or measured by an instrument.
- 22. The term used to describe a patient who does not follow the medical advice given
- 25. When a patient does not come in for a scheduled appointment and neglects to call and cancel the appointment
- 26. A reminder file for keeping track of time-sensitive obligations
- 27. Good manners
- 28. file A file used infrequently
Down
- 1. Pertaining to data that is readily apparent and measurable
- 2. An item that is a piece of equipment that is used repeatedly, such as a telephone or exam table
- 3. A process of determining the level of urgency of each incoming telephone call
- 7. Booking an appointment several weeks or months in the future
- 8. A device used to transfer information from one computer to another over telephone lines
- 9. An item that is used up and must be restocked
- 10. Unfavorable way of booking more than one appointment at the same time
- 14. Goes beyond the data collected in the provider’s office and includes a more comprehensive patient history designed to be shared among all providers involved in a patient’s care
- 15. A system of scheduling in which all patients arrive at specific times
- 16. A system of scheduling in which the patient arrives when they wish and is seen on a first come first served basis
- 17. Clear and distinct speaking
- 18. Booking like appointments on the same day or time of day
- 19. A program or set of instructions that tells the computer what to do
- 23. The basic format of an appointment book
- 24. A patient that has not received professional services from the physician within the past 3 years