Across
- 4. supplies medical care and services to patients
- 5. selected stored numbers are easily dialed
- 8. headphones with a microphone attached
- 9. not life-threatening but requires attention
- 10. depth of a tone or sound
- 11. allows calls to be sent to another number
- 12. words spoken in an unvaried pitch
- 14. system that allows and stores recorded messages
- 16. use of articulate, clear words
- 17. vocabulary of a particular profession
- 18. can be used without holding the handset
- 19. assigning degrees of urgency to conditions
Down
- 1. allows for more than one telephone line
- 2. determine severity of illness and prioritize
- 3. set dollar amount that the patient pays at a visit
- 6. immediately or as soon as possible
- 7. answers telephone calls for its clients
- 13. unexpected, life-threatening situation
- 15. feature that states who the caller is