ADT collections overview

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Across
  1. 7. send for home insurance discount
  2. 9. still in contract with the dealer
  3. 12. assign credit above your doa
  4. 14. needed to provide additional info to a third party
  5. 15. needed to verify we can call the customer
  6. 16. action to reinstate flexfi account
  7. 17. stop a pending involuntary cxl
  8. 18. action to remove from the dialer
Down
  1. 1. action to waive cancellation fees
  2. 2. tab in MMB to read the billing
  3. 3. account 91 days or more delinquent
  4. 4. tab to add your tracker
  5. 5. need to verify for a PTP
  6. 6. action to change, add, or remove a name due to death, divorce, marriage, misspelling, etc.
  7. 8. notes on an account
  8. 10. action to change the frequency of a customers billing
  9. 11. automatic payments
  10. 13. action to reduce a customers rate