Across
- 6. A customer can submit motorcycles and recreational vehicles for a title loan through?
- 9. What section of SOP can you find the steps to take if your branch has cash or checks stolen?
- 10. Under what section of SOP do you find the steps to take for a state audit
- 13. Where can you pitch an idea?
- 15. One of three countries with a reduced daily send limit.
- 17. Customer online account
- 18. Our parent company
- 19. We should be asking all customers for at least one of these.
- 21. If a transaction is suspicious you must do what?
Down
- 1. This section of SOP talks about the process that a lender uses to assess the creditworthiness of a potential customer.
- 2. The person or business that is referring people to us
- 3. Documented guidelines detailing the steps required to correctly execute routine tasks.
- 4. Image Cash Letter
- 5. What department can you find the Lockbox procedures in?
- 7. A past due account
- 8. What customer demographic base is a key initiative focus?
- 11. Missouri lending product
- 12. Who do we put a customer in contact with to file a loan as fraud?
- 14. What is the symbol used for our strategic vision?
- 16. APR may adjust to a lower rate if title loan payments are made with who?
- 20. A customer is eligible to do this after a third of their payments are paid.