Across
- 3. Approach, "Good Morning, Welcome to TJ Maxx"
- 4. These come up when a customer is unsure of buying the product
- 6. Where the products get sold
- 8. Marketing that you see on Facebook or Insta
- 9. The amount of steps in the selling process
- 10. Getting the customer to agree to buy
- 12. Direct contact between the salesperson and the customer
- 13. Specific offer made to increase sales
- 14. Advertisement on radio or tv
- 18. Utility that is making a product available at certain time of year
- 19. Separating a market by specific characteristics
- 20. The people you want to sell to most
- 21. Utility that is changing raw materials into products
- 22. Abbreviation for what you get back from investing
- 23. Types of questions to ask a customer
Down
- 1. A motive to buy that involves feelings
- 2. Series of media releases conferences social images
- 5. CRM stands for?
- 7. Stats about a persons age, gender, income
- 11. Products that you can touch and feel
- 15. The 4 P's
- 16. A motive that is logical
- 17. Utility of how a customer is going to pay