AES Customer Ecosystem (ACE) Project

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Across
  1. 2. An object that shows the contractual agreements between the business partner and the bank in the system.
  2. 4. A service location such as an apartment, unit, building, floor or suite.
  3. 7. The “R” in IVR.
  4. 9. Data that comprises Premise, Connection Object, Installation and Device (3 words).
  5. 11. Organizations or companies, but also individuals or groups with which a company has a relationship.
  6. 13. Process that creates a Contract for a potential new customer (2 words).
Down
  1. 1. A special category in which individual contract accounts are allocated in a single one.
  2. 3. A 12 number digit that represents a property that has consumption, and through which the client is billed for the services provided (3 words).
  3. 5. Process that ends the Contract (2 words).
  4. 6. A request for information from a customer.
  5. 8. The “E” in ACE.
  6. 10. What the program issues when it’s not able to handle a particular situation at runtime.
  7. 12. The “P” in BPEM.