Affinion Travel & The Travel Service

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Across
  1. 3. Hire/ RBS Black customers get an upgrade on this
  2. 6. Cook/ NatWest customers receive extra benefits when booking with this supplier
  3. 7. team who deals with all pre travel documentation
  4. 10. Platinum/The account who gets a complimentary airport lounge with Holiday Extras
  5. 11. number of digits in a membership number
  6. 12. Holder/Who must be travelling with the party for them to receive the travel benefits
  7. 13. discount is only off this part of the price
  8. 16. you service a customer who has no membership number
  9. 17. card fees/The travel service does not apply a this fee when paying
  10. 18. Travel service is fully bonded with this association
  11. 19. Pass/RBS Black and NatWest Black receive worldwide lounge access with
Down
  1. 1. What type of travel/flights must be booked with Affinion for customer to receive complimentary Holiday Extra lounge
  2. 2. code and account number/What a membership number consist of
  3. 3. Relations/The department who deals with post travel complaints
  4. 4. Travel Adviser/ Both RBS Black and NatWest Black customers get this
  5. 5. must you complete before dealing with a customer
  6. 6. many hours before departure can a airport lounge be booked for
  7. 8. team who deal with scheduled air flight tickets
  8. 9. ROI account type Affinion Travel provides a travel service to
  9. 14. country in the Caribbean which Affinion Travel cannot sell
  10. 15. and Greet/NatWest Black customers get an upgrade from standard parking to