Across
- 1. not willing to help somebody
- 3. willing to help somebody
- 7. not providing support
- 8. aware of and able to understand other people and their feelings
- 10. able to make good judgements based on reason and experience rather than emotion; practical
- 14. careful not to say or do anything that will annoy or upset other people
- 15. not having a clear aim or purpose; not well organised or clear
- 16. angry, and behaving in a threatening way; ready to attack
- 18. having or showing skill in dealing with people in difficult situations
- 19. not confident to speak up
Down
- 1. acting in a way that might cause people to be upset, hurt, or annoyed
- 2. expressing opinions or desires strongly and with confidence, so that people take notice
- 4. with your attention directed to what you want to do; with very clear aims
- 5. not using good judgement
- 6. tending to deal with people in an aggressive way that is likely to cause arguments, rather than discussing things with them
- 9. involving, or done by, several people or groups of people working together
- 11. not realizing or caring how other people feel, and therefore likely to hurt or offend them
- 12. encouraging somebody or giving them help or sympathy
- 13. saying exactly what you mean in a way that nobody can pretend not to understand
- 17. saying or doing things that are likely to annoy or to upset other people
