Aged Care Standards

2. The support for consumers to have a voice
3. Information provided about consumers must be -------- in order that each person involved in their care is up to date
4. Hand hygiene is one strategy to manage --------- prevention and control
6. The home risk assessment is completed to support the ------ of our staff who visit the home
9. Every consumer is supported in making ------- about their care and services received
11. Multicultural communities mean multiple religious affiliations, we include --------- needs in our assessment.
13. Others sharing the care of a consumer
16. We each make a ---------- to TDN, our profession and our consumers
17. We don't like ---------- but we learn from them
18. We recognise the consumer's right to take ----- although we might not always agree!
21. We offer ------- in both personal care and in handling of health information

1. information provided to the consumer must be -------
4. A physical and/or mental ---------- can change the way a consumer views their world
5. Effective ------------- underpins every interaction we have with our colleagues and consumers
7. Planning care requires a comprehensive ----------
8. Continuity of care depends on regular -------
10. We must have the consumer's consent to take ------
12. We use RiskMan to report an -------- or feedback
14. One of our values, -------- applies to recognising and accepting individuality and the differences in our consumers and coworkers
15. We earn this and we give this
19. ------ information relates to all documentation relating to a consumer
20. The standard for governance