Across
- 1. Patient is asked to bring medication ______ not just a list
- 4. First appt as a Medicare patient, may include labs
- 5. Annual preventative visit for a child or adult
- 7. Time quoted to patient as the time to be at the clinic prior to appointment time (15 minutes earlier than appt)
- 9. When CC can relay patient information that is in the notes field, the clinic asks that it is relayed to the patient______.
- 10. Fee collected for office visit
- 12. Examples include heart attack, no pulse, or not breathing
- 14. Extending the healing ministry of Jesus
- 16. Number of minutes a patient can be late and still see the provider
- 17. Time blocked out of provider's schedule denoted by Z
- 18. Type of phone transfer where CC associate remains on the phone to introduce the patient
- 20. Examples include head injury, bloody diarrhea, and worse headache of their life
- 22. field in AthenaNet denoted by an exclamation point
- 23. A way to send specific patient information to front office staff or clinical staff at clinic
- 24. Type of appointment for a patient that wants to be seen today or asap
- 27. What you should do if a patient gets disconnected
- 28. Length of patient visit, this varies depending on the appointment type
Down
- 2. Known as a return to office order and is located in the appointment section in Quickview
- 3. type of appointment for patient that has never been seen by a provider, clinic, or AHMG
- 6. How to enter insurance when patient is unable to provide valid insurance
- 8. Lab or nurse appointment
- 11. Field in Athena providing detailed information about patient's visit
- 13. Type of visit when the patient has been seen by provider and clinic
- 15. CC associate must do this when a patient cancels an appointment and will reschedule at a later time
- 19. Type of immunization that can be scheduled as a nurse/resource appointment
- 21. Abbreviation for Common Patient Index view
- 25. How to give patient a copy of receipt from payment processed via CC associate
- 26. Abbreviation for Immediate Care Center
