aidvantage.com

4. What is the final step of the payment process?
5. Allows customer to view correspondence received from aidvantage and upload documents for processing.
7. Allows the customer to make a payment online
9. Displays information for each individual loan
11. When clicking Make a Payment, the menu expands and the customer must choose: ____ ________
13. This is the close the loop code for setting up Aidvantage.com account.
16. This allows customers to view and download 1098E Tax forms for the past two years.
17. Provides a list of commonly asked questions and answers, listing of Help Topics and a link to email questions.
18. Clicking "___ ____ _______" allows the customer to update/change the user Id, Password, Address, Show/Hide Account number, phone number, email address, email permissons, payment directions, and cancel auto pay/remove/add a bank account
19. Allows the customer to explore and apply for (if applicable) various repayment options such as Income Driven Repayment plans, deferments, and forbearances and schedule a call back.

1. How far in advance can a borrower future date an ACH/Check payment?
2. Provides an overview of the customer's account
3. Displays the customers demographic information and auto pay information.
6. When clicking Make a Payment, the menu expands and the customer must choose: _____ ____ ____
8. What color would the "web status" be if not enrolled in aidvantage.com.
10. Will display important messages pertaining to customer's account.
12. displays payments, write-offs, assed late fees, write-ups, declining balance, and other general adjustments.
14. The customer can complete items such as the Service Request Form, calculate accrued interest by using the Interest Estimator
15. Allows the customer to enroll in Auto Pay, select loans to enroll in Auto Pay, shows loans not currently eligible for Auto Pay and the bank accounts associated with Auto Pay
20. This is the corr code for a payment confirmation letter