Across
- 5. Number of days employee absent / total number of workdays x 100
- 11. Suggests the most successful leaders adapt their style to different situations
- 12. Believes capable leaders can learn the skills needed
- 13. Number of subordinates directly accountable to a manager
- 14. A contract that employs the worker unless they are dismissed, made redundant or leave
- 19. Concentrates on needs of employees and focuses on leading rather than managing
- 21. A contract for a complete working week
- 22. Includes expert knowledge of the leader and charm of the leader
- 23. A contract that does not guarantee a minimum number of hours
- 24. Includes core workers, flexible workers and outsourced work
Down
- 1. A contract for certain working hours
- 2. Believes that ability to lead is inherent and cannot be taught and that leaders are heroic
- 3. An approach that focuses on employee development so they reach self-fulfilment
- 4. A system that compares actual performance against pre-set objectives
- 6. Removal of 1 or more levels of hierarchy
- 7. Reasons why communication fails
- 8. Internal, formal framework shows how employees and managers are linked
- 9. Believes people are born with the personality characteristics required for leadership
- 10. Passing authority down the organizational hierarchy
- 15. Temporary, flexible jobs with workers hired as independent contractors
- 16. A contract offered for a fixed amount of time
- 17. Route through which authority is passed down an organization
- 18. Includes self-awareness, self-management, social awareness and social skills
- 20. An approach that focuses on cutting cost with little concern for work life balance
