All about CRM

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Across
  1. 5. Contextually colorful(6)
  2. 7. Drop it down, as long as you pick one! (8)
  3. 9. No, I am not Mandarin; my scripts can be read
  4. 11. You always Go To "this"(5)
  5. 12. Simplify repeat chores(8)
  6. 13. Add more advantages to your system(11)
  7. 14. Make a mock of a process(9)
  8. 15. I win sometimes and I lose some other times
Down
  1. 1. Ask me anything, but not my phone number(6)
  2. 2. scheduled line of events(7)
  3. 3. Not a customer, yet (8)
  4. 4. It has it all, the treasure chest of data(8)
  5. 6. Rate and qualify(7)
  6. 8. Satisfy and pass through(8)
  7. 10. aka, qualifying(7)