All about Southwest Medical Center

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Across
  1. 2. Mandatory annual education.
  2. 5. Standards of behavior - treat others as I want to be treated.
  3. 10. Department notified when subpoena is received.
  4. 11. Being responsible for your own actions and work.
  5. 14. 40% SWMC revenue is billed to this payer.
  6. 16. Standards of behavior - Dress Code Policy serves as guidelines for this.
  7. 17. Standards of behavior - this is a priority for all patients, visitors, and employees.
  8. 18. Government regulation that protects privacy.
Down
  1. 1. Tool used to ease patient anxiety.
  2. 3. Standards of behavior - foundation of customer service.
  3. 4. 2 or more people coordinating efforts to accomplish a common cause.
  4. 6. First name of CFO
  5. 7. Program patients can apply for financial assistance.
  6. 8. SWMC CEO last name.
  7. 9. Tool used when passing off patient to someone else to help.
  8. 12. overhead page for assistance due to escalating or violent situation.
  9. 13. Standards of behavior - doing the right thing, being accountable.
  10. 15. Standards of behavior - this is shown when we treat others fairly and equally.
  11. 17. Revenue Cycle Director's first name.