All About Telehealth. Complete the puzzle and enter to Win!

Edit Answers
1234567891011121314151617181920
Across
  1. 2. Abbreviation for the person to call when we go over our break times….lol.
  2. 5. A telecommunications device that permits two or more users to conduct a conversation
  3. 6. The name of our organization.
  4. 7. The event that occurs when we return an originally placed call.
  5. 9. Over the counter or prescription drugs.
  6. 11. Policies and procedures we follow to make healthcare recommendation and decisions.
  7. 12. This includes past health information, medical diagnoses or current conditions.
  8. 15. A druggist or chemist who practice in the field of health sciences focusing on safe and effective medication use.
  9. 18. The registered healthcare professional who returns the call.
  10. 19. Care recommendations/instructions given after the triage process is completed.
  11. 20. The person who requires care advice or information.
Down
  1. 1. A line of people waiting for service THO or THAS.
  2. 2. A service we provide that includes OPA, telephone numbers, clinics, addresses etc.
  3. 3. A subjective, abnormal feeling indicating the presence of possible disease.
  4. 4. The person who takes the calls collects information and places them in the computer.
  5. 5. A free, confidential telephone service you can call to get health advice or general health information.
  6. 8. Permission to speak with another party or to fax the medical record to OPA or ED.
  7. 10. A final decision to determine appropriate care required (i.e. 24hr).
  8. 13. The province that we service.
  9. 14. The person or third party who originally made contact with our service.
  10. 16. Another name for recording a call and collecting information.
  11. 17. A part of the assessment process determining the priority of patients' treatments based on the severity of their condition.