Across
- 2. The name of our organization.
- 4. A part of the assessment process
- 6. A druggist or chemist who practice in the field of health sciences focusing on safe and effective medication use.
- 8. Over the counter or prescription drugs.
- 13. A telecommunications device that permits two or more users to conduct a conversation
- 14. Care recommendations/instructions given after the triage process is completed.
- 17. This includes past health information, medical diagnoses or current conditions.
- 18. Abbreviation for the person to call when we go over our break times….lol.
- 19. Permission to speak with another party or to fax the medical record to OPA or ED.
- 21. The person who takes the calls and places them in the
Down
- 1. A subjective, abnormal feeling indicating the presence of possible disease.
- 3. A final decision to determine appropriate care required (i.e. 24hr).
- 5. Policies and procedures we follow to make healthcare recommendation and decisions.
- 7. Another name for recording a call and collecting information.
- 9. A free, confidential telephone service you can call to get health advice or general health information.
- 10. The event that occurs when we return an originally placed call.
- 11. A line of people waiting for service THO or THAS.
- 12. The province that we service.
- 15. The person or third party who originally made contact with our service.
- 16. The person who requires advice or information.
- 20. The registered healthcare professional who returns the call.