All In A Days Work

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Across
  1. 2. Priority ______
  2. 4. Sent from customer service, providers, etc.for review of claims payment or billing issues
  3. 6. Instructions/guide to processing
  4. 8. Added to a CPT code to bill a more specific service
  5. 10. Additional help if previous person can't help
Down
  1. 1. Department or what is processed
  2. 3. Acronym for route to group "Code Review"
  3. 5. Come here to visit face to face or chat
  4. 6. PH Medicare product that needs "Medical Criteria Review" if no auth present. Do not process.
  5. 7. To "fix" submitted by provider
  6. 9. Ask this person for assistance