all units

3. orders-Promises to buy from favored vendors over a period of time
4. a fine, strong, soft, lustrous fiber produced by worms in making cocoons
11. special, visual presentations of merchandise
12. fashion that has great appeal to many people for a short period of time
16. leaders that influence others to imitate their style
19. style in a given field
20. of design
21. amount of money charged for a product or service
22. program-A system of rewarding a retailer's best customers to encourage repeat sales

1. Product Code (UPC)-12 bar code used to check out & purchase items
2. clothing is sized in even number (0, 2, 4, 6, 8, 10, etc)
5. rerouting of goods to evade quota limits
6. walkways for the models that project out from the stage, usually into the audience seating area
7. Profit-net sales minus cost of goods sold
8. mix-a blend of media used to communicate the message of a planned promotion
9. resistant- contains an antimicrobial chemical which interferes with the growth of mold and mildew
10. outcomes recieved
13. features-front openings, snaps down the legs, large armholes, well marked backs and fronts, and easy to fasten front openings
14. Kits-press release and pictures packaged to be sent out to the public
15. service-total of all enhancements avaliable to customers, directly related to the sell of goods
17. Consumers "vote against" fashion styles by not purchasing them
18. products-items that supplement or accessorize other basic products